Frequently Asked Questions
Straight Answers From Roofing Pros
What makes Tier One Roofing different from other contractors?
Tier One Roofing focuses on education, quality materials, and clear communication. Customers can expect detailed estimates, honest recommendations, and a respectful, professional experience from start to finish.
How much experience does your team have?
The team has completed over 4,500 roof replacements and brings more than 15 years of experience in Arizona roofing. That hands-on knowledge helps homeowners make confident, informed decisions.
Do you use subcontractors or in-house crews?
Tier One Roofing works with a trusted, experienced crew to ensure every project meets high standards. The team is carefully vetted and consistently trained to maintain reliable quality.
Are your estimates free and detailed?
Yes. Every estimate is free and includes a detailed breakdown of labor, materials, and any necessary upgrades. The goal is to eliminate confusion and help customers understand exactly what they’re paying for.
What types of roofing services do you offer?
Tier One Roofing focuses on full roof replacements, including shingle and tile systems. We also complete small repairs when needed, but prioritize long-term solutions.
Do you handle insurance claims?
We can work with insurance when needed, but insurance claims are not a major focus. Most of our work is retail, with homeowners choosing to invest directly in their roof.
